Consultant Membership

  A Consultant Membership is for those persons who need regular and reliable information on the tactical and strategic trends within the call center industry. These persons have a vested interest to keep on the cutting-edge of trends within the call center industry as part of their business. These consultants seek timely and reliable information to be able to incorporate into existing business practices. They want to ensure that they are offering their clients the best and most reliable information about the industry at any point in time. The NACC produces university-based strategic and tactical reports for consultants to allow them to succeed more in their own business and to be sure that the competition does not get ahead of them. Reliable data is particularly acute in an industry where solid and reliable data is often hard to find.

Types of persons:

  • Consultants to the Call Center
  • IT Services
  • Shared Services Industries

These may be part of a consulting group or individuals.

Consultant Membership Levels
There are four membership levels that allow the consultant to choose the best level that fits their needs best in any given year.
Levels Deliverables Membership Price
C1 NACC bundled Strategic and Tactical Membership
includes:
$6,095.00 
 
  • Four bound strategic State of the Industry Reports
  • Monthly tactical 10-15 page reports; regular News Digests about the industry
  • One day-long briefing on the state of the industry
  • One CIAC-Certified
    Management Consultant Package
 
   
   
   
C2 NACC bundled Strategic
and Tactical Membership
includes:
 
$5,000.00 
 
  • Four bound strategic State of the Industry Reports
  • Monthly tactical 10-15 page reports
  • Regular News Digests about the industry
  • One day-long briefing on the state of the industry
 
   
   
   
C3 NACC bundled Strategic and Tactical Membership includes:  $3,845.00 
 
  • Four bound strategic State of the Industry Reports
  • Monthly tactical 10-15 page reports
  • Regular News Digests about the industry
  • One CIAC-Certified
    Management Consultant Package
 
   
   
   
C4 NACC bundled Strategic and Tactical Membership
includes:
 
$2,750.00 
 
  • Four bound strategic State of the Industry Reports
  • Monthly tactical 10-15 page reports
  • Regular News Digests about the industry
 
   
   


As a consultant member of the NACC you are eligible for a 15% discount on advertising in the NACC. For information on advertising cost and channels, please click here.

Memberships

  • NACC Strategic Executive Membership at $2,250 each, or $2,000 for 10 or more persons
  • NACC Tactical Manager Membership at $450 each, or $400 for 10 or more persons

CIAC Certification

  • CIAC-Certified Strategic Leader Package at $1,495 each, or $1,395 for 10 or more persons
  • CIAC-Certified Operations Manager Package at $1,495 each, or $1,395 for 10 or more persons
  • CIAC-Certified Management Apprentice Package at $1,095, or $1,045 for 10 or more persons
 

Join NACC
Join the National Association of Call Centers now by completing this quick and easy application in MS Word.


Important Links
The Call Center Research Laboratory at The University of Southern Mississippi

Call Center Industry Advisory Council

Contact Professional Magazine


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

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