IT Services Community Certification Program

  An Economic Development IT Services Community Certification Program is for those economic developers and chamber of commerce members that seek an additional advantage over the competition in attracting and retaining IT Service companies that include, but are not limited to, call centers, shared services, business process outsourcing, software development, and other back office activities.


This certification program is for those who seek to move a section of their community to focus on the service and high technology IT based industries and may not know where to start. Certification is rigorous in both methodology and results which ensures that communities that complete certification will have expertise in attracting and retaining businesses in the IT services industries.


Moreover, following successful certification, a community’s information will be shared with the leading site selection firms to ensure that the communities are clearly separated and a notch above other communities. On the NACC Web site, a profile of that community will be presented allowing businesses and members of the NACC to find certified communities where they can open or relocate a new business.


IT Services Community Certification is a four quarter process with an additional final marketing plan product. A community can begin certification at the beginning of any quarter during the year. Workshops will be offered each quarter as part of the certification processes to assist any economic development personnel that need guidance or advice on developing the data and materials for each of the four modules and final marketing plan. Once certified, the certification is good for 2 years at which time re-certification can occur with a shorter update process.

Types of persons:

  • Economic Developers
  • Community Developers
  • Chamber of Commerce Members
  • Mayors
  • City Council People
Level Deliverables Membership Price
ED1 IT Services Community Certification:   $5,000.00* 
 
  • Four quarterly modules to be completed by the economic development organization staff plus a final marketing plan
    for the community Quarterly workshops for module completion assistance
  • Profile of the community on the NACC Web site
  • Profile of the community sent to leading IT service site selection consultant groups
  • NACC bundled Strategic and Tactical Memberships Includes: Four bound strategic State of the Industry Reports, Monthly
    tactical 10-15 page reports, and regular News Digests about the industry
 
   
   
   
ED2 IT Services Community Re-Certification:  $5,000.00* 
 
  • Four modules to be updated by the economic development organization staff plus an updated marketing plan for the community
  • Deliverables identical to ED1 outlined above.
 
   

* There are two methods of payment for the IT
Services Community Certification:

Option 1: The community can pay for the full certification upfront at the cost of $5,000

Option 2: The community can pay for each module of the certification at the rate of $1,250 per module. If for any reason the community is not to the level of certification, the community will be informed by the NACC so that no other funds are expended towards certification of the community at that time.

 

Join NACC
Join the National Association of Call Centers now by completing this quick and easy application in MS Word.


Important Links
The Call Center Research Laboratory at The University of Southern Mississippi

Call Center Industry Advisory Council

Contact Professional Magazine


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

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