National Association of Call Centers
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Bright Pattern Announces AI-Driven Conversational IVR and BrightStart Apps
Jacada Recognized by Ovum Among Top 10 RPA Vendors
Fusion BPO Expands Client Portfolio and Capabilities with Acquisition of Ameridial Inc.
More Hiring Expected at Sydney Call Centre
Healthcare Chatbot Apps Are on the Rise but the Overall Customer Experience (CX) Falls Short
3CLogic Welcomes Veteran Dell and EMC Executive as New Vice President of Sales
NovelVox Appoints Sunil Vashist as the New Director-Product Management