Media
Information
The
National Association of Call Centers
(NACC) is always happy to accommodate
the media with recent, relevant,
and vital information regarding
the call center industry. This
is part of our mission as the
‘Leading Voice for the Call
Center Industry.’ To help
route you to the correct person
based upon your request, please
see an example of common requests
below.
For
an interview with the executive
director of the NACC, Dr. David
Butler, regarding trends in the
call center industry both within
the US and overseas, please e-mail
or call the following number.
E-mail:
David.Butler@nationalcallcenters.org
Phone: 601.447.8300
To
be included in the distribution
of press releases from the NACC
or for copies of the latest press
releases, please send inquiries
to the following e-mail address.
E-mail:
press@nationalcallcenters.org
To
receive a complimentary copy of
the State of the Industry Report
(strategic) of Manager’s
Report (tactical) please email
you inquiry to the following email
address. Be sure to state which
State of the Industry Report and
Manager’s report you are
interested in receiving. Additionally,
please provide a mailing address
to send the report and necessary
contact information.
E-mail:
reports@nationalcallcenters.org
For
any additional media request that
do not fall into the listed categories,
please use the following contact
information below.
E-mail:
media@nationalcallcenters.org
Phone: 601.447.8300
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