MEMBERSHIP

There are several types of membership in the National Association of Call Centers. Each of these memberships are highlighted below for your review and examination

Individual Membership -- $99

Must be employed by a call center to take advantage of this membership.

Deliverables:

• Minimum six (6) reports a year to include: quarterly state of the industry reports, annual summary state of the industry report, and Year-end market summary and look ahead report. Additional bonus reports as they come available.
• Quarterly forum Conference calls with topics changing throughout the year.
• Advisory services on operational, technological, market and supplier questions and issues.

E-mail Paul Stockford to join the National Association of Call Centers.

Corporate Sponsorship -- $8,750

This membership is for companies that want continuous exposure to a large number (48,000+ and growing) of contact center professionals that have a relationship with the NACC.  This membership is also designed for companies with a need for reliable and accurate strategic industry information conducted and presented under rigorous academic research standards.

Deliverables:

• Receive minimum six (6) reports a year to include: quarterly state of the industry reports, annual summary state of the industry report, and Year-end market summary and look ahead report. Additional bonus reports as they come available.
• Company logo and URL to be placed at the end of the six or more NACC reports on the Thank You page distributed each year.
• Participation in the quarterly forum conference calls with topics changing throughout the year.
• Mention during the quarterly forum conference calls.
• Company logo and URL to be placed on a dedicated NACC Corporate Member page.

Sponsor Membership -- $25,000

This membership is for companies that want continuous exposure to a large number (48,000+ and growing) of contact center professionals that have a relationship with the NACC.  This membership is also designed for companies with a need for reliable and accurate strategic industry information conducted and presented under rigorous academic research standards.

Deliverables:

• Company logo and brief description on a dedicated NACC Sponsor webpage
• Company logo placed at the bottom of every NACC "In Queue" newsletter (25 issues a year) (circulation ~53,000).
• Access to write two essays in the "In Queue" newsletter during a 12-month period (circulation ~53,000).
• Receive minimum six (6) reports a year to include: quarterly state of the industry reports, annual summary state of the industry report, and Year-end market summary and look ahead report. Additional bonus reports as they come available.
• Company logo and URL to be placed at the end of the six or more NACC reports on the Thank You page distributed each year.
• Participation in the quarterly forum conference calls with topics changing throughout the year.
• Sponsor of the quarterly forum conference calls.
• Inquires about call center products and services to the NACC will be forwarded to sponsor members as appropriate.

E-mail Paul Stockford to join the National Association of Call Centers.

All memberships are for 12 months from date of sign up.