National Association of Call Centers

IN QUEUE NEWSLETTER

In Queue is the official newsletter of the National Association of Call Centers and is distributed through e-mail. In Queue may be read by members and non-members alike. Click on the issue date below to download the corresponding issue in PDF format. To subscribe to In Queue, visit this link.

 

2020

Volume 15, Issue 1, January 15, 2020 [HTML | PDF] 

Volume 15, Issue 2, February 18, 2020 [HTML | PDF] 

Volume 15, Issue 3, March 19, 2020 [HTML | PDF] 

Volume 15, Issue 4, April 15, 2020 [HTML | PDF] 

Volume 15, Issue 5, May 12, 2020 [HTML | PDF] 

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